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Shipping Info

We ship most orders within 1 business day of payment so you receive your glow products as quickly as possible. We know what it's like to order something online and then wait...and wait...and wait for your package to arrive. That is why we do everything possible to ensure that we ship, and you receive, your GlowStuffStore order in a timely fashion.

We ship exclusively through UPS.  We offer both domestic and international shipping.  You will be able to select a shipping service during the checkout process.  Shipping costs are based on the weight of the package, the destination, and the service selected.  The cost will be calculated once you enter your address during checkout.  All shipments are fully insured.

If you have special shipping requirements, you must make arrangements with us BEFORE you place your order. We can often accommodate special shipping requests, but are sometimes unable to due to time constraints. Additional shipping charges may apply for special shipping requirements.

US Shipping

We offer the following shipping services through UPS: UPS Ground, 3 Day Select, 2nd Day Air, and Next Day Air. The shipping cost is determined by the weight of your order, the level of UPS service selected, and the destination. With UPS, delivery times are guaranteed and tracking information is provided.  On the day your order is shipped, you will receive a shipping notification email, including the UPS tracking number, at the end of our shipping day.  UPS delivery days are Monday through Friday.  You can view a chart of the UPS Ground transit times here.

International Shipping

We ship to the following Countries:  Albania, Antigua, Argentina, Aruba, Australia, Austria, Bahamas, Barbuda, Belgium, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Egypt, England, Fiji, Finland, France, Germany, Great Britain, Greece, Greenland, Guadeloupe, Guatemala, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malaysia, Martinique, Monaco, Mongolia, Montserrat, Mozambique, Nepal, Netherlands, New Zealand, Northern Ireland, Norway, Panama, Peru, Philippines, Poland, Portugal, Romania, Saudi Arabia, Singapore, Slovak Republic, Spain, South Africa, South Korea, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, Uruguay, Vietnam, Western Samoa, Zambia

Please be sure that all products are eligible for import into your country before ordering. Because the import rules and regulations for each country are different, The GlowStuffStore will not be responsible for international shipments once they leave our facility. All import duty fees are the responsibility of the buyer.

We offer the following shipping services through UPS: Worldwide Express, Worldwide Expedited and UPS Standard (available to Canada only). The shipping cost is determined by the weight of your order, the level of UPS service selected, and the destination. With UPS, delivery times are guaranteed and tracking information is provided.  On the day your order is shipped, you will receive a shipping notification email, including the UPS tracking number, at the end of our shipping day.

Tracking Information

On the day your order is shipped, you will receive a shipping notification email (if you provided a valid email address during checkout), including tracking information, from our shipping department.  All shipping notification emails are sent at the end of our shipping day.  Tracking data can be viewed on our Tracking Page or at www.ups.com.